Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Table 538: Packet Neighbor Link Test (#767) 5 of 5
Error
Code
Test
Result
0 NO
BOARD
Description / Recommendation
Fiber Link Reset Test (#768)
No board was detected by the test.
1. Check that board is properly translated and inserted.
2. Run the test again. If it fails, reset the board. An SNI should be reset
instead of reseating the circuit pack. The reset board command
should almost never be used on an SNI. It may be necessary to use
reset board if the SNI circuit pack gets into a mode where it cannot
communicate with software. If an SNI with active errors and alarms is
reset, the errors and alarms may take a while to come back, therefore
reset board can mask real problems.
3. Run the test again. If it fails, the ID chip on board may be bad.
Replace the board and retest.
This test is destructive.
This test resets both endpoints of the fiber link and is executed via reset fiber-link F P.
Any DS1 converter circuit packs on the fiber link are not reset. The reset fiber-link
command should almost never be used. It may be necessary to use it when the endpoint circuit
packs enter a mode in which they cannot communicate with software. When necessary, always
reset fiber endpoints with the command instead of reseating the endpoint circuit packs.
For EI-to-EI fibers that connect an IPSI PN, the EI on the PN is reset first followed by the EI on
the IPSI PN. For EI-to-EI fiber links that connect two PNs, one EI is reset first followed by the
other.
For an EI-SNI fiber link in which the EI is on the PN, the SNI is reset first followed by the EI.
For an SNI-to-SNI fiber link, the SNI farthest from the PN is reset first followed by the SNI
nearest to the PN.
When an EI endpoint is reset, the Expansion Interface Reset Test (#336) is executed. When an
SNI endpoint is reset, the Switch Node Interface Reset Test (#761) is executed.
This test starts the other reset test previously mentioned and returns PASS without waiting for
the results of the other reset test. For a better indication of how the other reset tests are running,
enter reset board location on each individual fiber link endpoint.
1838 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
5 of 5