Server Alarms - Avaya Support

Denial Events
Table 57: Call Process denial events (1225 - 1899) 10 of 35
Event
Type
Event Description, as it
appears on the event log
Explanation Event
Data 1
1414 DAC agent dgts to uid Adjunct Switch Application Interface (ASAI) third
party direct agent call. DAC agent digits
conversion to User ID failure.
1415 DAC msg err/agent login Adjunct Switch Application Interface (ASAI) third
party direct agent call. Possible causes:
● adjunct agent not logged in
● adjunct gave the switch a wrong agent
extension
● adjunct gave the switch a wrong split
extension
1416 Auth code dgt coll fail Collecting authorization code digits as end-to-end
signaling failed.
1417 TTR queueing invalid Collecting authorization code digits. TTR
queueing occurred in remote access. Not valid.
1418 Bsy vfy trk member Error on query for busy status. Possible causes:
trunk member specified greater than maximum
trunks in group, or corrupted trunk index.
1419 COS restrctn Rus Intrsn User’s Class of Service does not allow access to
Russian Power Trunk Intrusion feature.
1420 Bsy vfy call merge fail Merging the busy-verifying call with the
busy-verified call. Failure to find an available
called party slot.
1421 Bsy vfy termination fail Terminating the busy-verifying call to a trunk.
Failure to find an available called party slot.
1422 Bsy vfy termination fail Terminating the busy-verifying call to a trunk.
Error getting the trunk’s index.
1423 Software invalid stim Remote user activation/deactivation of a type of
attendant call forwarding. Invalid stimulus
received.
1424 Cfwd dest dgts storage Activation of call forwarding. Call forward
destination address digits did not all get stored.
1425 Cfwd actvt error/denial Activation of call forwarding. Error or denial of
activation.
1426 Off prem extension size Request remote switch to activate CF on one of
its local extensions. Answer Distributed
Communication System (DCS) off-premise
station extension size is defined by destination
digits dialed.
1427 FWDed party extension nbr Activating call forwarding. Feature button IDs
forwarded party extension number for which a
user ID cannot be found.
1428 Phys ext not cfwd avail Logged-in Expert Agent Selection (EAS) agent’s
physical extension is unavailable for any “simple”
(on switch?) call- forwarding.
224 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
Event Data 2
10 of 35