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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

PPC Sanity Query Test (#1402)<br />

This test queries the circuit pack for the status of the processor on the board. It runs on<br />

IPMEDPRO (TN2602AP IP Media Resource 320).<br />

Table 624: PPC Sanity Query Test (#1402)<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

2000 ABORT Response was not received within the allowed time.<br />

1. Retry the command.<br />

2. If the test aborts again, attempt to reset the circuit pack and rerun<br />

the test.<br />

3. If the problem continues, replace the circuit pack.<br />

2012<br />

2100<br />

ABORT System call failed.<br />

Could not allocate the necessary system resources to run this test.<br />

1. Retry the command.<br />

2801 ABORT Unable to find IP address data for this location.<br />

1. Verify that the board is administered.<br />

2807 ABORT The board is administered, but not enabled on the<br />

change ip-interfaces form.<br />

1. Enable the board on the change ip-interfaces form.<br />

2. Rerun the test.<br />

3. If the problem continues, replace the circuit pack.<br />

20481<br />

20735<br />

FAIL Something is wrong with the circuit pack.<br />

The on-board software detected an unknown error condition.<br />

1. Attempt to reset the circuit pack.<br />

2. Rerun the test. If the problem continues, replace the circuit pack.<br />

PASS The processor is working correctly.<br />

2010 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s

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