Server Alarms - Avaya Support

MEDPRO (Media Processor MAPD Circuit Pack)
f. Error Type 257: See Control Channel Looparound Test (#52) for repair procedures.
g. Error Type 1538: hyperactivity on a circuit pack. Hyperactivity occurs when the Angel is
sending too many CCMS messages uplink, 400 per ten seconds for the TN802B, to switch
software. The circuit pack will be taken out of service. See error Type 3999.
h. Error Type 2049: the operating system is down. An attempt is made to reset the board
automatically. If the reset fails, the board is probably bad and should be replaced.
i. Error Type 3841: Inconsistent downlink message. This error is not service-affecting. No
action is required.
j. Error Type 3999: the circuit pack sent a large number of control channel messages to the
switch within a short period of time.
If Error Type 1538 is also present, the circuit pack was taken out-of-service due to
hyperactivity.
If Error Type 1538 is absent, the circuit pack has generated 50% of the messages
necessary to be considered hyperactive but was not taken out-of-service. This may be
completely normal during heavy traffic periods.
If this Error Type is logged when the circuit pack is being lightly used, it may indicate a
problem with the circuit pack or the equipment attached to it.
Demand test descriptions and error codes
Investigate tests in the order presented. By clearing errors associated with the first test, errors
generated from other tests may also be cleared. Click on the link to see the full description of
the test, error codes, and recommended actions.
Order of Investigation Short Test
Sequence
Long Test
Sequence
Reset Board
Sequence
Control Channel Looparound Test (#52) X ND
IP Address Update Test (#1371) X X D
Network Connectivity Query Test (#1383) X X ND
Ping Test (#1379) X X ND
SAKI Sanity Test (#53) X D
Windows 2000 Reset Test (#1381) X D
1. D = Destructive; ND = Nondestructive
D/ND 1
Communication Manager Release 5.0 Issue 4 January 2008 981