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Server Alarms - Avaya Support

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Table 635: Serial Bus Status Test (#1531) 1 of 4<br />

Error<br />

Code<br />

1000<br />

2000<br />

Test<br />

Result<br />

Description and recommendation<br />

Serial Bus Status Test (#1531)<br />

ABORT Internal software error.<br />

The response to a query was not received in the time allowed.<br />

1. Repeat the command at one-minute intervals 1 to 3 times.<br />

FAIL The test failed.<br />

1. Enter list configuration power-supply cab and check if<br />

any power supplies are detected.<br />

2. Enter list configuration all and verify that the carrier<br />

locations for the power supplies appear correct. If not, verify that<br />

the paddle boards are inserted in the correct position for the carrier<br />

location.<br />

3. Use the following Serial Bus repair procedures:<br />

Procedure 1: - This procedure removes and reinserts port circuit<br />

packs (those in the purple slots) one or more at a time. Use this<br />

procedure for each port circuit pack in the port network until the<br />

problem is resolved or until all circuit packs in the port network have<br />

been tried.<br />

1. If the Serial Bus problem is present when the circuit pack is<br />

inserted, but is resolved when the circuit pack is removed, either<br />

the circuit pack or the backplane pins in that slot are causing the<br />

problem.<br />

2. If the backplane pins are intact, replace the circuit pack.<br />

If some of the tests fail regardless of whether the circuit pack is inserted<br />

or removed, and the backplane pins are intact, the circuit pack is not the<br />

cause of the problem. In a multiple failure situation, the circuit pack could<br />

be one cause of the Serial Bus problem. However, other simultaneous<br />

failures might also be responsible for Serial Bus faults. Consider<br />

removing all circuit packs in the carrier and replacing them one at a time.<br />

However, if large service disruptions are to be avoided, work with one<br />

circuit pack at a time. This option is slower, but it disrupts only the users<br />

of a single circuit pack.<br />

3. Remove one or several circuit packs as appropriate. Any circuit<br />

packs that have been recently inserted should be checked first. If<br />

you decide to remove multiple circuit packs, consider working with<br />

an entire carrier at a time to more quickly and reliably determine<br />

which circuit packs are not the source of trouble. Do not remove the<br />

A carrier TN2312BP IPSI as it is the link back to the server.<br />

1 of 4<br />

Communication Manager Release 5.0 Issue 4 January 2008 2031

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