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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

To determine how many MMI circuit packs are needed for the MMCH feature:<br />

1. Using display system-parameters maintenance, locate the number listed in the<br />

Minimum Maintenance Thresholds (MMIs) field and record this number.<br />

2. Use list configuration to verify the number of MMI ports.<br />

3. Compare this number with the value listed in the MMIs field on the System-Parameters<br />

Maintenance screen (number listed in step 1: minimum thresholds number for MMI ports of<br />

between 0-128). Each MMI circuit pack contains up to 32 ports. If this number in the MMIs<br />

field is less than or equal to 32, one MMI circuit pack is needed. If this number is 64, then<br />

two MMI circuit pack are needed.<br />

4. Use list configuration to verify that the number of MMI circuit packs listed agrees<br />

with the required minimum port capacity (from step 1). If the number of MMI circuit packs<br />

listed in the step 2 differs from the calculated number, restore the number of MMI circuit<br />

packs to the correct value, in order to resolve the MMI-LEV alarm.<br />

Error log entries and recommended actions<br />

Table 285: MMI-LEV Error Log Entries<br />

Error<br />

Type<br />

Aux<br />

Data<br />

Associated Test Alarm<br />

Level<br />

Notes:<br />

a. Error Type 1: The number of MMI resources in the system that are in service has fallen<br />

below the calculated minimum value. If the number of in-service MMI ports falls below the<br />

MMCH port capacity (value entered in the Minimum Maintenance Thresholds for MMIs<br />

field) on the System-Parameters Maintenance screen, an MMI-LEV error is logged. If this<br />

outage continues for 15 minutes, a MAJOR alarm is raised.<br />

1. See MMI-PT (Multimedia Interface Port) and MMI-BD (Multimedia Interface Circuit Pack)<br />

and resolve any associated alarms.<br />

2. If an MMI-LEV error/alarm exists and none has been raised against MMI-BD or MMI-PT<br />

MOs, an MMI circuit pack may have been removed from service causing the MMI-LEV<br />

error/alarm. Restore the number of MMI ports available for service to be equal to or more<br />

than the calculated port capacity. See Resolving MMI-LEV Errors/<strong>Alarms</strong> for details.<br />

3. If this error continues, escalate the problem.<br />

Demand test descriptions and error codes<br />

There are no demand tests for MMI-LEV.<br />

On/Off<br />

Board<br />

1 (a) Any None MAJ OFF<br />

Recommended<br />

Action<br />

1026 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s

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