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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

Table 379: Battery and Power Supply Query Test (#5) 4 of 7<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

4 FAIL DC-powered cabinet: The PN’s Maintenance circuit pack is<br />

incorrectly reporting a problem with power. Replace the suspect circuit<br />

pack and run the test again.<br />

AC-powered cabinet: The battery is currently being charged.<br />

1. After 30 hours, the battery should be fully charged, and this error<br />

should clear.<br />

2. If after 30 hours the battery is still in the high charge rate, an alarm<br />

will be raised. Enter display errors to display the Error Log,<br />

and select the category “environs” to show only<br />

environment-related errors. Look for POWER errors of type 257.<br />

The first occurrence of this error indicates the time when the<br />

battery started charging. Use this time as the starting point to<br />

determine whether the battery has been charging for 30 hours. If<br />

so, replace the battery and battery charger.<br />

CAUTION: Read<br />

! CAUTION:<br />

the section, Replacing the Battery and Battery<br />

Charger (J58890CE) before proceeding.<br />

3. Rerun the test. If the test still fails, the PN’s MAINT (Maintenance)<br />

circuit pack could be reporting this condition incorrectly. There are<br />

failures that can occur on the PN’s Maintenance circuit pack that<br />

will not be detected by their respective maintenance, but which will<br />

cause many, if not every, environment test to fail. If many<br />

environment tests are failing, the suspect circuit pack, depending<br />

on the system configuration, should be replaced and the test rerun.<br />

Resolve every alarm on these MOs, and rerun the test.<br />

6 FAIL DC-powered cabinet: The PN’s Maintenance circuit pack is<br />

incorrectly reporting a problem with power. Replace the suspect circuit<br />

pack and run the test again.<br />

AC-powered cabinet: This indicates that Error Codes 2 and 4<br />

occurred. Refer to these descriptions. Also, refer to this test’s<br />

description for Error Code 14.<br />

1438 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s<br />

4 of 7

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