Server Alarms - Avaya Support

Abort Code 1412
● Off-Board problems originate in a process or component that is external to the Media
Module or circuit pack.
Alarms are communicated by entries in the alarm log and the turning on of LEDs located on the
attendant console, on all circuit packs, on the server, on the Ethernet switch if there is one, and,
optionally, on customer-designated voice terminals.
Abort Code 1412
Tests which are not applicable for media modules or media gateways abort with Error Code
1412. This error indicates that the test is not valid for the particular maintenance object and can
be ignored.
Escalation Procedure
This document is not intended to solve all problems. If the limits of these procedures have been
reached and the problem is not resolved, the problem should be escalated to a higher level of
technical support.
This escalation should conform to the procedures in the Technical and Administration Plan.
Frequently, a repair procedure recommends repeating a test several times after waiting short
time intervals, for example, at one minute intervals up to five times. If, after these repetitions, no
response to the test has occurred or if the same Abort or Failure continues to occur, escalate
the problem to a higher level of technical support.
EPN Angel Address/Slot Mapping
The following table contains the Angel addresses for EPNs. Note the different mappings for
different A-carrier types.
Communication Manager Release 5.0 Issue 4 January 2008 417