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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

i. Error Type 2817 tracks failures of the port hyperactivity counter. If a port generates more<br />

than 50 uplink CCMS messages within 10 seconds, the port is taken out-of-service for 30<br />

seconds. Even though the Softphone actually signals over a TCP/IP link, DCP CCMS<br />

messages received over the TCP link are counted as regular CCMS uplinks and can cause<br />

the station to be marked as hyperactive.<br />

Demand test descriptions and error codes<br />

Investigate tests in the order presented. By clearing errors associated with the first test, errors<br />

generated from other tests may also be cleared. Click on the link to see the full description of<br />

the test, error codes, and recommended actions.<br />

Order of Investigation Short Test<br />

Sequence<br />

1. D = Destructive; ND = Nondestructive<br />

Long Test<br />

Sequence<br />

690 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s<br />

D/ND 1<br />

Registration Status Inquiry Test (#1372) X X ND<br />

Signaling Path PING Test (#1373) X X ND<br />

Digital Station Lamp Update (#16) X X ND<br />

Digital Station Audits Test (#17) X ND

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