Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Table 414: Modem Pool NPE Crosstalk Test (#96) 3 of 3
Error
Code
Test
Result
Description / Recommendation
6000 ABORT System resources needed to complete the test could not be allocated for
the digital section of the Modem Pool conversion resource. This usually
means the conversion resource or other hardware needed for the test
was in use.
1. Wait 1 minute and attempt the test again.
2. If the same error occurs, enter status port to determine whether
the Modem Pool conversion resource is in use.
3. If the conversion resource is in use, and it is absolutely necessary to
test it, the call must be dropped by entering busyout port
location against the conversion resource. Run the test again.
4. If the same error occurs while the conversion resource is idle, busyout
both Modem Pool conversion resources on the TN758 Pooled Modem
circuit pack containing the conversion resource under test.
5. If the test continues to fail or abort, replace the Pooled Modem circuit
pack and retest.
6001 ABORT System resources needed to complete the test could not be allocated for
the analog section of the Modem Pool conversion resource. Follow the test
procedures for Error Code 6000.
FAIL This error is internal to the Pooled Modem circuit pack and does not
involve external equipment or interfaces.
1. Busyout both of the TN758 Pooled Modem conversion resources on
the circuit pack containing the failing conversion resource and rerun
the test.
2. If the test continues to fail, replace the Pooled Modem circuit pack
and retest.
Any FAIL The NPE of the tested port was found to be transmitting in error. This
condition will cause noisy and unreliable connections.
1. If the remaining ports are currently idle (amber LED is off), reset the
circuit pack.
2. Repeat the test. If the test fails again, replace the circuit pack.
PASS The port is correctly using its allocated time slots. Investigate user-reported
troubles on this port using other port tests and by examining station, trunk,
or external wiring.
1548 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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