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Server Alarms - Avaya Support

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Table 314: RANL-STA Error Log Entries 2 of 2<br />

Error<br />

Type<br />

Aux<br />

Data<br />

Associated Test Alarm<br />

Level<br />

513 (e) Ringing<br />

Application Test<br />

(#48)<br />

769 Port Diagnostic<br />

Test (#35)<br />

RANL-STA (Remote Analog Line (Station) Port)<br />

On/Off<br />

Board<br />

2817 (f) Hyperactive MIN OFF<br />

Recommended Action<br />

WRN OFF test port location r 2<br />

MIN ON test port location r 2<br />

WRN1 1. Minor alarms on this MO may be downgraded to Warning alarms based on the values used in set<br />

options.<br />

Notes:<br />

a. Error Type 0: run the short test sequence first. If every test passes, run the long test<br />

sequence. Refer to each test’s description, and follow its procedures.<br />

b. Error Type 1: inline errors, can only be resolved over time.<br />

2 of 2<br />

● Aux Data 40960 indicates that too many simultaneous incoming ringing attempts were<br />

made on this board. Only 4 ports on a board may ring simultaneously. A 5th incoming call<br />

will cause an inline error from the board.<br />

● Aux Data 40975 indicates that the terminal equipment was on-hook when ring-tip was<br />

detected during ringing. This usually indicates a failure in the terminal equipment or the<br />

type of terminal has a low ringer impedance. Call the terminal equipment and verify that<br />

the terminal rings. If the terminal does not ring, then replace it. Otherwise, enter the test<br />

port location command, and follow the procedure for Test #48.<br />

● Aux Data 40977 indicates that terminal equipment was not connected when ringing was<br />

attempted. Run the short test using the test port location command, and follow<br />

the procedure for the results of Test #48.<br />

c. Error Type 15: A software audit error that does not indicate hardware malfunction. Run the<br />

short test sequence, and investigate associated errors.<br />

d. Error Type 257: An inline error and can only be resolved over time. This error indicates that<br />

ringing voltage is absent. If only one analog circuit pack in the system has this problem,<br />

then replace the circuit pack. If only analog circuit packs on a particular carrier have this<br />

error, then the ringing generator may not be connected to this carrier. If analog circuit packs<br />

on many carriers have this error, then it is probably a problem with the ringing generator.<br />

e. Error Type 513: Test #48 may cause some terminal equipment to ring briefly during daily<br />

maintenance. If this disturbs the customer or the terminal equipment, disable it by setting<br />

the Tests field on the change station extension screen to n. On some software<br />

releases, this will also disable Tests #7 and 35.<br />

Communication Manager Release 5.0 Issue 4 January 2008 1157

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