Server Alarms - Avaya Support

Alarms in Linux Servers
Note:
Note: Additionally, this modem can be used to allow the server to call out to the INADS
or other alarm receiving system to report alarms. When performing remote
diagnostic tests, Services personnel should disable alarm call-outs to INADS to
avoid generating unnecessary alarms. Alarm suppression is released after 30
minutes. If you are remotely logged in through the modem, you prevent alarms
from being sent because you are using the modem, but you do not prevent an
alarm noting the absence of alarm reporting service being logged at the alarm
receiving site.
The VPN alternative is achieved by the use of the Intelligent Site Manager (ISM) application.
The ISM is a VPN gateway that resides on the customer’s LAN and provides a means for
services personnel to gain access to the customer’s LAN in a secure manner over the Internet.
Telnet is then used to access the server and/or media gateways and other IP network
equipment.
Alarms in Linux Servers
A Linux-based server can be configured to serve as the trap collector and provide external
alarm notification.
For events that require external notification, one option is to call the Avaya technical service
center’s INADS (Initialization and Administration System). Other options include sending an
e-mail to specified destinations or sending an SNMP trap to a specified network management
address.
The server has an SNMP trap manager that collects traps from:
● Uploads and downloads to media modules
● VoIP Media Modules
● VoIP engines on media gateway motherboards
● Media gateway-associated UPS systems
Server alarms perform a similar role to Communication Manager alarms in a traditional
telephony context. Server alarms:
● Comprise related sets of alarms
● Create an internal record of actual or potential problems
● Notify maintenance personnel of a problem
● Help isolate the source of the problem
● Point to and facilitate local and remote resolution of a problem
Communication Manager Release 5.0 Issue 4 January 2008 37