Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Table 144: Descriptions and repair recommendations (Error Types 3840-3928) 2 of 5
Error
Code
Description Recommendation
3846 The far-end switch has
indicated that the
B channel (trunk) is
not acceptable for use
in the call for which it
was requested.
3858 Similar to Error Type
1. The switch sent an
ISDN message to the
far-end switch or
terminal adapter that
did not respond in the
time allowed.
3878 The far-end switch has
indicated that the
network is not
functioning correctly
and that the condition
may last a relatively
long period of time (for
example, immediately
re-attempting the call
may not be
successful).
This could indicate
● an administration problem (for example, the local
switch and the far-end switch have different
B-Channels administered)
● a normal race condition (for example, the local switch
has requested use of a B-Channel that the far-end
switch had just reserved for use on another call).
1. From the circuit pack and port number (in the Aux Data
field), determine the trunk group against which the
error was reported.
2. Enter status trunk for the indicated trunk.
3. Refer to Table 124: ATM ISDN service states on
page 494 for recovery suggestions.
1. Check for alarms and errors against link components
2. Check out other errors against ATM-SGRP (ATM
Signaling Group), ATM-TRK (Circuit Emulation Service
Circuit Pack), and other hardware components on the
link.
1. From the circuit pack and port number (in the Aux Data
field, determine the trunk group against which the error
was reported.
2. Consult with the network provider to determine the
nature and expected duration of the out of service
condition.
3. Consider modifying every routing pattern containing
this trunk group, to route calls around the network that
is out of service.
550 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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