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Server Alarms - Avaya Support

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Denial Events<br />

Table 59: IP Denial Events (1907 - 2020) 3 of 11<br />

Event<br />

Type<br />

1916 IP RRJ-No H323<br />

NonStdData<br />

Registration rejected because<br />

Non-standard Data (NSD) is missing in<br />

the registration request (RRQ) from the<br />

endpoint.<br />

1917 IP RRJ-Invld H323 ObjID Registration rejected because the H323<br />

Object ID in the registration request<br />

(RRQ) is invalid.<br />

1918 IP RRJ-Invld H225 NSData Registration rejected because cannot<br />

decode H225 Non-standard Data (NSD)<br />

message.<br />

1919 IP RRJ-Bad H225<br />

NSDchoice<br />

Registration rejected because an<br />

unexpected Non-standard Data (NSD)<br />

message was received from the<br />

registering application.<br />

1920 IP GRJ-RRJ: new LM fail Registration rejected because of failure in<br />

creating a new Login Manager. Possible<br />

causes are:<br />

● No available heap memory to<br />

create LoginMgr<br />

● Cannot start LoginMgr timer<br />

● Clock not set<br />

1921 IP RRJ-IP-TTI port fail Registration rejected because of failure<br />

when inserting the IP Terminal<br />

Translation Initiation (TTI) port. Internal<br />

software error.<br />

1922<br />

Communication<br />

Manager<br />

Release<br />

2.2 and<br />

earlier<br />

1922<br />

Communication<br />

Manager<br />

Release<br />

3.0 and<br />

later<br />

Event Description, as it<br />

appears on the event log<br />

Explanation Event Data 1 Event Data 2<br />

IP RRJ-TTI or RO inactive Registration rejected for an IP set with<br />

Terminal Translation Initiation (TTI)<br />

service. Possible causes:<br />

● TTI is not enabled on the<br />

system-parameters<br />

customer-options screen.<br />

● Remote Office is not enabled on<br />

the system-parameters<br />

customer-options screen.<br />

IP RRJ-TTI inactive Registration rejected for an IP set with<br />

Terminal Translation Initiation (TTI)<br />

service. Possible cause is TTI is not<br />

enabled on the system-parameters<br />

customer-options screen.<br />

1923 IP RRJ-No E164 number Registration rejected because there is no<br />

valid E.164 phone number in the RRQ or<br />

the extension is not administered.<br />

1924 IP RRJ-No GRQ msg rcvd Registration rejected because no<br />

Gatekeeper Request message was<br />

received or RRQ was received more than<br />

15 seconds after GRQ<br />

0 IP address of<br />

the endpoint<br />

Object ID in<br />

RRQ<br />

252 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s<br />

IP address of<br />

the endpoint<br />

0 IP address of<br />

the endpoint<br />

NSD choice in<br />

RRQ<br />

IP address of<br />

the endpoint<br />

UID IP address of<br />

the endpoint<br />

UID IP address of<br />

the endpoint<br />

0 IP address<br />

IP address of the<br />

endpoint<br />

IP address<br />

UID IP address of<br />

the endpoint<br />

UID IP address of<br />

the endpoint<br />

3 of 11

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