Server Alarms - Avaya Support

Media Gateway Traps
Table 98: G250/G350 Traps and Resolutions 10 of 16
Enterprise Trap
ID
cmgTrapTypes 94 cmgFirmwareDownloadFault Major An attempt to download a software
module has failed.
1. Check the event log to find the
specific error.
2. Troubleshoot the specific error
according to the information found.
For example, if the string “File not
found” appears in the log, then
verify that the image file:
a. Exists
b. Has the correct name
c. Resides in the correct directory
cmgTrapTypes 98 cmgIccMissingFault Major An internal communications controller
(S8300), expected in slot 1, is missing.
cmgTrapTypes 99 cmgIccMissingClear A missing internal communications
controller (S8300) has been found.
cmgTrapTypes 100 cmgIccAutoReset Major The Media Gateway automatically reset
the internal communications controller.
cmgTrapTypes 101 cmgIccAutoResetClear
Name Msg
Facility
cmgTrapTypes 102 cmgPrimaryControllerFault Major The Media Gateway cannot contact the
first controller in its controller list.
1. Verify that the controller list is
correct. From the CLI, use the
command show mgc list. The IP
address should match the server or
the server IP addresses.
2. If needed, correct this in configure
mode in the CLI. Clear the mgc list
first with the clear mgc list
command. Then use a set mgc list
with the correct IP addresses.
3. Verify that the primary controller is
up.
4. If so, shut down every LSP
cmgTrapTypes 103 cmgPrimaryControllerClear
Severity Description / Resolution
380 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
10 of 16