Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
This test runs on RMC-ENV (Power/Fan Sensors).
Table 410: RMC Power/Fan Query Test (#77) 1 of 2
Error
Code
Test
Result
Description / Recommendation
2000 ABORT Response to the test was not received within the time allowed.
2100 System resources required to run this test are not available.
2500 Internal system error.
1. Retry the command at 1-minute intervals up to 5 times.
1 FAIL There is a fan, temperature, power, or voltage problem in one or more of
the cabinets. The power supply’s LEDs may indicate the problem’s
source.
1. If none of the fans are running, verify 8- to 14-Volt DC power is
available to the fan units by checking the wiring connector.
● If there is 8- to 14-Volt DC power at the connector, there should
be power to the fans. If the fans still do not run, replace the fan
assembly.
● If not, then the power unit’s fan output is defective or thermally
shut down. Let the power unit cool, and recycle AC input power. If
there is no fan output, replace the power unit. If the fans still do
not run, escalate the problem.
2. If only one of the fans is not running, replace the fan.
3. If every fan can be started, wait 5 minutes and rerun the test. If the
test fails again, proceed to Step 4 or 5 as applicable.
4. If the fans are not at high speed, measure the cabinet’s temperature
at the air intake and the air exhaust at the top of the cabinet.
● If the 5- to 60 0 -C criteria is met, there is a problem with the fans
that is preventing the fans from operating at high speed. Replace
the fans. If the fans run at high speed, wait 5 minutes to give the
cabinet time to cool down and rerun the test. If the problem
persists, go to step 5.
● If not, the IPSI circuit pack is incorrectly reporting this condition.
Look for and resolve every error on these MOs first, then rerun
the test.
1538 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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