Server Alarms - Avaya Support

Table 41: _WD Alarms 8 of 16
Event
ID
15
S8300
Alarm
Level
Alarm Text, Cause/Description, Recommendation
_WD (Watchdog)
MAJ “Detected a rolling reboot” — Watchdog has detected “x” number of Linux
reboots within “y” minutes (where x and y are configurable in /etc/opt/
ecs/watchd.conf). Rolling reboots have a wide variety of possible
causes.
1. To verify the alarm, look for the message, “WARNING: Rolling reboot
detected!!,“either using the:
- Web interface, by selecting Diagnostics > View System Logs and
Watchdog Logs
- Linux command line, by entering logv -w or, directly, by
examining /var/log/ecs/wdlog.
2. Escalate this problem for explicit guidance with the following steps.
3. Paying special attention to Communication Manager errors, continue
examining the Watchdog log (from Step 1), and try to determine which
application failed.
4. Verify that every executable file listed in watchd.conf exists and is
executable. Rolling reboots are often caused by executables in
unexpected locations.
5. If the files and their locations are OK, investigate the trace log to
isolate the cause, either from the:
- Web interface by:
a. Selecting the View System Logs diagnostic and
Logmanager Debug trace
b. Specifying the Event Range for the appropriate time frame
c. Matching the “rolling reboot” pattern
- Linux command line, by entering logv -t ts
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Communication Manager Release 5.0 Issue 4 January 2008 133