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Server Alarms - Avaya Support

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SYNC (Port Network Synchronization)<br />

4. Enter test tone-clock location long to test the active Tone-Clock circuit pack in<br />

the master port network.<br />

Check the Error Log for TDM-CLK errors, and verify that TDM Bus Clock Circuit Status<br />

Inquiry Test (#148) passes.<br />

If Test #148 fails with Error Code 2–32, see TDM-CLK (TDM Bus Clock) to resolve the<br />

problem. If not, continue with the following.<br />

5. Use disable synchronization-switch and enable<br />

synchronization-switch. When these two commands are used together, they<br />

change the system synchronization reference to the primary DS1 Interface circuit pack.<br />

6. Check the Error Log and use status synchronization to verify that the primary DS1<br />

Interface circuit pack is still the system synchronization reference.<br />

If the primary DS1 Interface circuit pack is not the system synchronization reference, and<br />

the master port network does not have duplicate Tone-Clock circuit packs, escalate the<br />

problem.<br />

Otherwise, continue with the following.<br />

7. For duplicated Tone-Clock circuit packs in the master port network:<br />

Enter set tone-clock location to interchange Tone-Clocks in the master port<br />

network, and repeat the disable/enable commands described in the previous step.<br />

c. This error indicates that Synchronization Maintenance was disabled using disable<br />

synchronization-switch. Use enable synchronization-switch to enable<br />

Synchronization Maintenance reference switching and to resolve this alarm.<br />

d. This error indicates a problem with the secondary DS1 reference. It is cleared when the<br />

secondary reference is restored. Refer to note (b) to resolve this error substituting<br />

secondary for primary in the preceding resolution steps.<br />

e. This error indicates that the Tone-Clock circuit pack is providing the timing source for the<br />

system. The primary and secondary (if administered) are not providing a valid timing signal.<br />

Investigate errors 1 and 257 to resolve this error.<br />

f. S8700-series Fiber-PNC: This error indicates that the external Stratum-3 clock failed to provide<br />

the system’s timing reference. Refer to Stratum-3 clock’s Maintenance document to resolve<br />

the defective synchronization reference.<br />

g. This error indicates excessive switching of system synchronization references has<br />

occurred. When this error occurs, synchronization is disabled and the Tone-Clock circuit<br />

pack (in the master port network) becomes the synchronization reference for the system.<br />

Execute the following steps to resolve this error:<br />

1. Check for timing loops, and resolve any loops that exist.<br />

Communication Manager Release 5.0 Issue 4 January 2008 1277

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