Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Table 423: Ring Generator Query Test (#118) 2 of 4
Error
Code
Test
Result
Description / Recommendation
FAIL The ringing voltage is below acceptable levels. There are two
procedures: A procedure for a multicarrier cabinet system, and a
procedure for a single-carrier cabinet system.
Procedure for a multicarrier cabinet system:
1. If this is a duplicated system, enter status port-network to
determine the active Tone-Clock circuit pack.
2. Enter set tone-clock location to make the standby
Tone-Clock circuit pack active
3. Rerun the test.
a. If the test passes, the trouble is with the now standby Tone-Clock
circuit pack. See TONE-BD (Tone-Clock Circuit Pack) for details
on replacing the standby Tone-Clock circuit pack. After the circuit
pack is replaced, enter set tone-clock location to make
this Tone-Clock active again, and rerun the test.
b. If the test fails, resolve CARR-POW (Carrier Power Supply)
alarms first, and rerun the test. If the test still fails:
● Check the fuse on the power distribution unit. Replace the fuse
if it is open, and rerun the test.
● If the test still fails, an analog line circuit pack could be
defective and causing the ring generator and/or fuse to fail.
Unseat every analog circuit pack in the affected cabinet, and
rerun the test.
● If the test passes, the ring generator is healthy, and one of the
analog circuit packs is defective. Replace the analog circuit
packs one at a time, and rerun the test to determine which
circuit pack is causing the problem. When the defective analog
circuit pack is found, replace it and rerun the test.
● If the test still fails, proceed with the next step.
1568 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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