Server Alarms - Avaya Support

CO-DS1 (DS1 CO Trunk)
i. Error Type 1793: DS1 Interface circuit pack or media module is out-of-service. Look in the
Error Log:
If the port is on Look at
TN767 DS1 Board DS1-BD (DS1 Interface Circuit Pack)
TN464 UDS1 Board UDS1-BD (UDS1 Interface Circuit Pack)
DS1 Interface Media Module MG-DS1 (DS1 Interface Media Module)
j. Error Type 2562: Retry Failure error. This error is logged only. It is not a hardware failure
and hence does not start any testing or generate any alarms. This error comes from call
processing and is generated when a second attempt (retry) to seize an outgoing trunk fails.
k. Error Type 2817: Glare error. This error is logged only. It is not a hardware failure and
hence does not start any testing or generate any alarms. This error is the result of a
simultaneous seizure of a 2-way trunk from both the near and far ends. Attempt to place the
call again. If the error persists, execute the Dial Tone Seizure test (#314), and follow those
procedures.
l. Error Type 3840: Port Audit and Update test (#36) failed due to an internal system error.
Enter status trunk to verify the status of the trunk. If the trunk is out-of-service, then
enter release trunk to put it back into in-service. Retry the test command.
Demand test descriptions and error codes
Investigate tests in the order presented. By clearing errors associated with the first test, errors
generated from other tests may also be cleared. Click on the link to see the full description of
the test, error codes, and recommended actions.
Order of Investigation Short Test
Sequence
Long Test
Sequence
D/ND 1
NPE Crosstalk Test (#6) X ND
Conference Circuit Test (#7) X ND
DS1 CO Trunk Dial Tone Seizure Test (#314) X X ND
Port Audit And Update Test (#36) X X ND
1. D = Destructive; ND = Nondestructive
Communication Manager Release 5.0 Issue 4 January 2008 655