Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Table 184: DIOD-TRK Error Log Entries 2 of 2
Error
Type
Aux
Data
1537 Dial Tone Test (#0) MAJ
MIN
WRN 1
1793 Looparound and Conference
Test (#33)
MAJ
MIN
WRN 1
2049 NPE Crosstalk test (#6) MAJ
MIN
WRN 1
2561 (d) 57345
2817 (e) 57393
3073 (f) 57376
3585 (g) 57424
Associated Test Alarm
Level
On/Off
Board
Recommended Action
ON test port long r 2
ON test port long r 3
ON test port long r 3
1. Major alarms on this MO may be downgraded to Warning alarms based on the value in set options. If
the Minor alarm is not downgraded by set options values, the Minor alarm is upgraded to a Major alarm
if 75 percent of the trunks in this trunk group are alarmed.
Additional Information:
a. Error Type 0: Run the short test sequence first. If every test passes, run the long test
sequence. Refer to each test’s description, and follow its recommended procedures.
b. Error Type 15: software audit error and does not indicate any hardware malfunction. Run
the short test sequence, and investigate associated errors.
c. Error Type 769, Aux Data 57392 are inline errors that have no specific test associated with
them. The CO is not releasing after the call is dropped from the PBX end. After several
occurrences, an off-board warning alarm is generated. Refer the problem to the CO.
d. Error Type 2561, Aux Data 57345: Single polarity ringing current. This is an inline error
that has no specific test associated with it. This error results from abnormal ringing current,
but does not prevent the incoming call from being accepted. This error code is logged for
information purposes only and does not cause additional testing to occur. One cause could
be that the reverse current detector associated with the port is failing. (Will not be detected
by any tests.) The other cause could be that normal current is not detected. In this case,
neither incoming nor outgoing calls can be completed, and the Dial Tone test (#0) also fails.
Check for other errors.
712 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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