Server Alarms - Avaya Support

Server Alarms
TlsManager
The Transport Layer Security Manager allows third-party certificates to be loaded. It will not
allow a corrupt certificate to be loaded.
A security log message is generated as a result of a Communication Manager telephony
application installing CA certificates from /etc/opt/ecs/certs/CA/all-ca.crt. Successful and failed
attempts are noted in /var/log/secure.*. The format is
logmanager: gip(26/1) CA_certs: load of CA certificates from
/etc/opt/ecs/certs/CA/all-ca.crt succeeded (or failed).
The event also generates an alarm to notify the administrator of partial or complete outages
(some or all CA certificates failed to install), and also when the system is operating properly
(i.e., any error condition cleared).
If the telephony application fails to install any or all specified CA certificates, the Communication
Manager log will contain one or more of the following error messages (where x is the
Communication Manager release number):
CMx_proc_err: pro=7204, err=201, seq=22145,da1=,da2= - This indicates
that the number of CA certificates specified exceeds the number supported by the
telephony application. is the overlimit value and is the maximum number of
certificates supported. To resolve, use tlscertmanage to edit the list, then restart the
telephony application.
CMx_proc_err: pro=7204, err=201, seq=22146,da1=,da2=0 - This indicates that a
failure occurred when attempting to install the n’th CA certificate into the telephony
application. is the index of the CA certificate list item that failed to install. To resolve,
use tlscertmanage to remove, then re-add the certificate. Once re-added, restart the
telephony application.
CMx_proc_err: pro=7204, err=201, seq=22147,da1=0,da2=0 - This indicates that the CA
certificate list file, /etc/opt/ecs/certs/CA/all-ca.crt, cannot be opened. This may be due to
a user privilege issue or a missing/corrupted file. Use tlscertmanage to reconstruct
the CA certificate list, then restart the telephony application.
Table 32: TlsManager Alarms
Event
ID
Alarm
Level
Back to: Linux Server Alarms
Alarm Text, Cause/Description, Recommendation
2 MIN The load of TlsManager CA certificates failed.
112 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers