Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
2. If the problem persists, and there are no PKT-BUS alarms, replace the circuit pack. See
Shutting Down NT on the TN802 before removing the circuit pack.
p. Error Types 3585–3601: The board received misframe errors. Aux Data shows the last
reported misframe count.
q. Error Type 3840: The circuit pack received a bad control channel message from the switch.
This error is not service-affecting, and requires no action. The value in the Aux Data field
indicates the cause of the error event.
r. Error Type 3841: The circuit pack detected a transient hardware logic error (for example,
program logic inconsistency). This error resolves when no faults are detected for 100
minutes. The value in Aux Data field indicates the type of hardware problem.
s. Error Type 3842: Bad Translation RAM Location Found error. The call continues by using
another translation location. This error is not service-affecting and requires no action.
t. Error Type 3843: LAN Receive Parity error. The circuit pack detected an error in a received
frame from the packet bus. These errors are most likely caused by a packet bus problem,
but may be due to a circuit-pack fault.
1. Determine whether the problem is isolated to this circuit pack or the problem is caused by
packet bus faults (see PKT-BUS (Packet Bus)).
u. Error Type 3999: The circuit pack sent a large number of control-channel messages to the
switch within a short period of time.
Error Type 1538
(hyperactivity)
also present?
TN802 Faceplate
Then the system:
Y Takes the circuit pack out-of-service due to hyperactivity.
N Does not take the circuit pack out-of-service, but the circuit pack
has generated 50% of the messages necessary to be considered
hyperactive. This may be normal during heavy traffic periods.
Figure 77: TN802 faceplate shows the TN802 faceplate.
974 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers