Server Alarms - Avaya Support

Server Alarms
Handshake Test
This test is destructive.
This test verifies that the system can “handshake” with the attached modem hardware.
The following messages can be displayed:
Table 38: Handshake Test
Error
Message
Modem in
use, try again
later
Could not
open USB
port
Read error,
could not run
test
Modem
Handshake
Test Failed
Off-Hook Test
Test
Result
Description / Recommendation
ABORT Another application is currently using the modem. Try again later.
ABORT System error: An attempt to open the USB device failed.
1. Retry the test in about 5 minutes.
2. If the test still aborts, escalate the problem.
ABORT A probable system error aborted the test.
1. Retry the test in about 5 minutes.
2. If the test still aborts, escalate the problem.
FAIL The modem did not handshake with the system.
1. Retry the test in about 5 minutes.
2. If the test still fails, escalate the problem.
This test is destructive.
This test runs an off-hook test for the modem attached to the USB port on the server. The test
verifies that a line is connected to the modem. The following messages can be displayed:
Table 39: Off-Hook Test 1 of 2
Error
Message
Modem in
use, try again
later
Test
Result
Description / Recommendation
ABORT Another application is currently using the modem. Try again later.
122 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
1 of 2