Server Alarms - Avaya Support

Server Alarms
● Layer 2 Switching Processor CLI (on the Media Gateway)
Provides information related to the media gateway stack.
Information related to Communication Manager, the server, and messaging alarms can be
displayed using either the Maintenance Web Interface or the server bash shell.
This document provides information only for server alarms. For messaging alarms and repair
procedures, refer to the appropriate documentation for the messaging system.
Server Maintenance
Server maintenance focuses on five functional roles:
1. Provide the alarm logging and reporting service for all other system components.
2. Monitor the health of server components and diagnose problems at least to the level of
user-replaceable components:
● Server chassis - contains main board, hard disk, memory, fan/temperature/voltage
sensors, network interface cards (NICs), removable storage devices. The entire server
box is the user-replaceable component for all components contained within it, e.g., hard
disk, memory, power supply, removable media devices, etc. Maintenance software may
provide diagnostic information to the subcomponent level, but maintenance procedures
will specify only entire-server replacement as a remedy.
● Server uninterruptible power supplies (UPS)
● Server external modems
● Server-to-IPSI network Ethernet switches
3. Support specific interface/information needs of server duplication and maintenance
software.
4. Provide maintenance commands that the support technicians use to determine the state of
health of the system and effect repair/recovery actions.
5. Provide server diagnostic/recovery/notification mechanisms when a server’s processor is
down, i.e. is unable to execute the system software.
Alarm Classifications
Alarms are classified depending on their effect on system operation:
● MAJOR alarms identify failures that cause a critical degradation of service. These alarms
require immediate attention.
34 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers