Server Alarms - Avaya Support

Table 5: ARB Alarms 3 of 10
Event
ID
Alarm
Level
Alarm Text, Cause/Description, Recommendation
ARB (Arbiter)
8 MIN “Both servers thought they were active".
1. If using the Web Interface:
a. From the Web interface’s Server section, select
View Summary Status and verify that both servers are active.
b. To distinguish the cause, examine the trace logs for Interarbiter
messages with timestamps shortly before to shortly after the loss of
heartbeat by
1. Selecting the View System Logs diagnostic and
Logmanager Debug trace
2. Specifying the Event Range for the appropriate time frame
3. Matching the Interarb pattern
c. Depending on the cause, continue with either Step 3 or Step 4.
2. If using the Linux command line:
a. Enter server and verify that both servers are active.
b. To distinguish the cause, examine the trace logs for Interarbiter
messages with timestamps shortly before to shortly after the loss of
heartbeat by entering logv -t ts
c. Depending on the cause, continue with either Step 3 or Step 4.
3 of 10
Communication Manager Release 5.0 Issue 4 January 2008 43