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Server Alarms - Avaya Support

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Table 598: PPP Link Status Inquiry Test (#1279) 2 of 2<br />

Error<br />

Code<br />

Test<br />

Result<br />

TCP/IP Ping Test (#1281)<br />

Description / Recommendation<br />

TCP/IP Ping Test (#1281)<br />

FAIL PPP link is down.<br />

1. Test the port with test port location long to run the SCOTCH<br />

Synchronous Local Looparound test (#1275).<br />

2. If the test passes, wait for sessions to come up.<br />

3. If the test fails, check the destination and other components in the<br />

path (e.g., DS1 trunks). Rerun the test.<br />

4. If the destination and other components in the path are in-service and<br />

the test still fails, enter busyout port location and release<br />

port location, and repeat the test.<br />

5. If the test still fails, reset the circuit pack and rerun the test.<br />

6. If the problem persists, replace the circuit pack.<br />

PASS PPP link is up.<br />

2 of 2<br />

The TCP/IP Ping Test checks the circuitry involved in the data path of a peer-peer IP layer<br />

connection. The test passes if at least one endpoint responds to the ping request. The test fails<br />

if all endpoints fail to respond.<br />

This test is executed for C-LAN ports administered as PPP or Ethernet ports. It runs on ETH-PT<br />

(Control LAN Ethernet) and PPP-PT (Control LAN Packet/Port).<br />

Table 599: TCP/IP Ping Test (#1281) 1 of 3<br />

Error<br />

Code<br />

1<br />

2<br />

7<br />

Test<br />

Result<br />

Description / Recommendation<br />

ABORT Internal error<br />

1. Retry the command at 1-minute intervals up to 3 times.<br />

1 of 3<br />

Communication Manager Release 5.0 Issue 4 January 2008 1969

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