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Server Alarms - Avaya Support

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Procedure 1<br />

SNI-PEER (SNI Peer Link)<br />

Perform the following steps until the problem is resolved:<br />

1. Perform the Fiber link fault isolation procedure in Maintenance Procedures (03-300432).<br />

2. Replace the SNI pointed to by the SNI-PEER Error Type. See the SNI Slot column in<br />

Table 332: SNI-PEER Error Log Entries.<br />

3. Replace the SNI reporting the SNI-PEER error.<br />

4. Replace the active SNC.<br />

Procedure 2<br />

If either of the two patterns described before are present, then the clock signal between active<br />

SNC and 2 Adjacent SNIs is suspect. Proceed through the following steps until the problem is<br />

resolved:<br />

1. If only one SNC exists in this switch node carrier, replace the SNC. If two SNCs exist in this<br />

switch node carrier, perform the following steps:<br />

a. Set the standby SNC to active by executing set switch-node-clock location<br />

with the standby SNC’s location.<br />

b. If the problem persists, switch back to the previously active SNC using set<br />

switch-node-clock and go to Step 2 below.<br />

c. If the problem went away, replace the SNC that was previously active. Then set the<br />

newly replaced SNC to active. If the problem returns, assume that the SNC that was just<br />

replaced was not at fault and go to Step 2 below.<br />

2. Replace the left-most SNI from the pair of adjacent SNIs.<br />

3. Replace the right-most SNI from the pair of adjacent SNIs.<br />

4. This could indicate a problem with the switch-node-carrier backplane.<br />

Demand test descriptions and error codes<br />

Investigate tests in the order presented. By clearing errors associated with the first test, errors<br />

generated from other tests may also be cleared. Click on the link to see the full description of<br />

the test, error codes, and recommended actions.<br />

Order of Investigation Short Test<br />

Sequence<br />

Long Test<br />

Sequence<br />

Configuration Audit (#759) X X ND<br />

Failure Audit (#777) X X ND<br />

SNI Fiber Out of Frame Query Test (#989) X X ND<br />

D/ND 1<br />

Communication Manager Release 5.0 Issue 4 January 2008 1237

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