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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

Table 637: Power/Fan Lead Query Test (#1533) 2 of 3<br />

Error<br />

Code<br />

Test<br />

Result<br />

1 FAIL<br />

(cont’d)<br />

Description and recommendation<br />

G600 / CMC1<br />

There is a fan, temperature, power, or voltage problem in one or more of<br />

the cabinets. The power supply’s LEDs may indicate the problem’s<br />

source.<br />

1. If none of the fans are running, then:<br />

a. Verify 8- to 14-Volt DC power is available to the fan units by<br />

checking the wiring connector. If there is 8- to 14-Volt DC power at<br />

the connector, there should be power to the fans. If the fans still<br />

do not run, replace the fan assembly.<br />

b. If not, then the power unit’s fan output is defective or thermally<br />

shut down. Let the power unit cool, and recycle AC input power. If<br />

no fan output, replace the power unit. If the fans still do not run,<br />

escalate the problem.<br />

2. If only 1 of the fans is not running, replace the fan.<br />

3. If every fan can be started, wait 5 minutes and rerun the test. If the<br />

test fails again, proceed to Step 4 or Step 5 as applicable.<br />

4. If the fans are not at high speed, measure the cabinet’s temperature<br />

at the air intake and the air exhaust at the top of the cabinet.<br />

a. If the 5- to 60 0 -C criteria is met, there is a problem with the fans<br />

that is preventing the fans from operating at high speed. Replace<br />

the fans. If the fans run at high speed, wait 5 minutes to give the<br />

cabinet time to cool down and, rerun the test. If the problem<br />

persists, go to step 5.<br />

b. If not, the Processor circuit pack is incorrectly reporting this<br />

condition. Look for and resolve every error on these MOs first,<br />

then rerun the test.<br />

2038 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s<br />

2 of 3

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