Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Table 380: NPE Crosstalk Test (#6) 3 of 8
Error
Code
1000
(cont’d)
Test
Result
Description / Recommendation
ABORT DAT-LINE:
1. Enter status data-module to determine the service state of the port.
If the port is in use, wait until it is idle before testing.
2. Retry the command at 1-minute intervals up to 5 times.
DID-DS1, TIE-DS1, and TIE-TRK:
1. Enter display port location to determine the trunk group/member
number of the port.
2. Enter status trunk to determine the service state of the port. If the
port is in use, wait until it is idle before testing.
3. If the port status is active but the port is idle (no calls), enter display
errors and check the error log for Error Type 1025. If this error exists,
see the error log table for a description of this error and required actions
for the appropriate maintenance object (DID-DS1 (Direct Inward Dial
Trunk), TIE-DS1 (DS1 Tie Trunk), or TIE-TRK (Analog Tie Trunk). The
port may be locked up.
4. If the port status is idle, busyout and release the trunk, and retry the
command at 1-minute intervals up to 5 times.
DID-TRK:
1. Enter display port location to determine the station extension,
attendant number, or trunk group/member number of the port.
2. Enter status station, status attendant, or status trunk to
determine the service state of the port. If the port is in use, wait until it is
idle before testing. Attendants are always in use (off-hook) if the handset
is plugged in and the port is not busied out.
3. If the port status is active but the port is idle (no calls), enter display
errors and check the Error Log for Error Type 513. The port may be
locked up.
4. If the port status is idle, retry the command at 1-minute intervals up to 5
times.
DIOD-TRK and ISDN-TRK:
1. Enter display port location to determine the trunk group/member
number of the port.
2. Enter status trunk to determine the service state of the port. If the
port is in use, wait until it is idle before testing.
3. Retry the command at 1-minute intervals up to 5 times.
1444 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers