Server Alarms - Avaya Support

Server Alarms
Table 6: DAJ1/DAL1/DAL2 Alarms 3 of 3
Event
ID
Alarm
Level
testdupboard
Alarm Text, Cause/Description, Recommendation
5 MIN “Optical Link Receiver CRC errors” — Received multiple CRC errors
across the fiber link.
1. Run testdupboard on both servers.
2. If CRC errors are occurring on both servers, it may be a:
● Likely problem with the fiber link
● Far less likely problem with both Duplication Memory boards
6 MAJ
If not, the other server’s Duplication Memory board may be faulty.
3. If the running system has duplication-related problems, escalate this
problem to replace the server.
If not, ignore and clear the alarm.
"Fail to open Dup board card" - The Duplication Memory board is missing
or the software driver for the Duplication Memory board is not installed.
On a new server, either the software configuration is incorrect, or the
Duplication Memory board has failed.
Table 7: testdupboard command syntax describes the command usage and possible errors for
the testdupboard command.
54 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
3 of 3