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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

Table 416: Modem Pool Conversion Resource Looparound Test (#98) 2 of 5<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

1340 ABORT No Maintenance/Test digital port is currently available for this test.<br />

1. Enter list config and check if the Maintenance/Test digital ports<br />

(ports 02 and 03) are present in the system. If the ports are<br />

displayed, proceed to step 2. Otherwise, see M/T-PKT<br />

(Maintenance/Test Packet Bus Port) and M/T-DIG (Maintenance/Test<br />

Digital Port) to determine why no ports appear in the list config<br />

display.<br />

2. Look for M/T-DIG errors in the error log. If present, refer to M/T-DIG<br />

(Maintenance/Test Digital Port).<br />

3. If the ports are present and no errors are logged against them, retry<br />

the command at 1-minute intervals up to 5 times.<br />

4. If the test continues to abort, replace the Maintenance/Test circuit<br />

pack.<br />

5. If the test continues to abort after replacement, escalate the problem.<br />

2004 ABORT Off-hook was not received from the Pooled Modem.<br />

1. Busyout the digital port being tested on the Pooled Modem circuit<br />

pack.<br />

2. Retry the command at 1-minute intervals up to 5 times.<br />

3. If the test still aborts, replace the circuit pack.<br />

4. If the test continues to abort after replacement, escalate the problem.<br />

2005 ABORT The Maintenance/Test and the Pooled Modem boards’ digital ports failed<br />

to handshake.<br />

1. Look for M/T-DIG errors in the error log. If any are present, refer to<br />

M/T-DIG (Maintenance/Test Digital Port)<br />

2. If no errors are present retry the command at 1-minute intervals up to<br />

5 times.<br />

3. If the test still aborts, replace the Pooled Modem circuit pack.<br />

4. If the test continues to abort after replacement, escalate the problem.<br />

1554 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s<br />

2 of 5

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