09.12.2012 Views

Server Alarms - Avaya Support

Server Alarms - Avaya Support

Server Alarms - Avaya Support

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Communication Manager Maintenance Object Repair Procedures<br />

Error log entries and recommended actions<br />

Table 306: PMS-PRNT/JNL-PRNT Error Log Entries<br />

Error<br />

Type<br />

Aux<br />

Data<br />

Associated Test Alarm<br />

Level<br />

On/Off<br />

Board<br />

Recommended Action<br />

0 (a) 0 Any Any Any test journal wakeup-log |<br />

pms-log<br />

18 (b) 0 busyout<br />

journal<br />

wakeup-log<br />

| pms-log<br />

257 (c) Any Link Retry test<br />

(#215)<br />

WRN OFF release journal wakeup-log |<br />

pms-log<br />

MIN 1<br />

WRN<br />

OFF test journal wakeup-log |<br />

pms-log long<br />

513 (d) Any test journal wakeup-log |<br />

pms-log<br />

769 (e)<br />

1. Minor alarms may be downgraded to Warning alarms based on the value used in set options.<br />

Notes:<br />

a. Error Type 0: run the short test sequence first. If every test passes, run the long test<br />

sequence. Refer to each test’s description and follow its procedures. Both PMS Printer and<br />

Journal Printer are administered to the same extension, and the printer is not connected.<br />

Refer to the Procedures for Restoring the PMS Printer Link for resolution.<br />

b. Error Type 18: the Journal Printer Link has been busied out and the link is torn down. Enter<br />

release journal wakeup-log | pms-log to restore the link.<br />

c. Error Type 257: Link Retry test (#215) failed. Physical link cannot be set up, usually<br />

because of hardware problems such as power off or cable disconnect. See Procedures for<br />

Restoring the PMS Printer Link.<br />

d. Error Type 513: physical link cannot be set up, usually because of hardware problems such<br />

as power off or cable disconnect. The PMS Printer Link physical link is down due to the<br />

following causes: cable to the printer device is disconnected, the printer device is powered<br />

off, or the data extension where the printer device connects to has been busied out. Check<br />

the connectivity of wire and cable among wall jacket, data module, and the printer device.<br />

Enter status data extension and verify that the data extension of the printer device is<br />

in the in-service/idle state. If the data extension is not available, see Procedures for<br />

Restoring the PMS Printer Link.<br />

1114 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!