Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
p. Error Type 3330: critical failure in Packet bus interface.
Below, Error Types correspond to descriptions.
If the switch detects: Then it:
1. Attempt to clear the alarm (reset board location).
2. If alarm persists, replace circuit pack.
q. Error Type 3586 and 3999: switch removed hyperactive circuit pack that reported threshold
number of errors. One or more of the following symptoms can be present:
● Circuit pack port tests return NO BOARD.
● List configuration command shows circuit pack and ports are installed properly.
If Error Type 3999: And traffic
volume is:
Does not accompany Error
Type 3586
Does not accompany Error
Type 3586
Accompanies Error Type
3586
1 error, Resets circuit pack.
2 errors in 15 minutes, Raises MINOR alarm.
Then:
Heavy Circuit pack is in service, but sent at least half
hyperactive threshold. With heavy traffic, this is
normal.
Light Circuit pack is in service, but sent at least half
hyperactive threshold. With light traffic, this error
indicates a problem with the circuit pack, its
links, or the equipment attached to the links.
Either Light
or Heavy
Switch removed hyperactive circuit pack.
1. Enter busyout board location and release board location to reset the circuit
pack.
2. Allow 30 minutes for condition to clear itself.
3. To re-establish circuit pack into service manually, enter busyout board location,
reset board location, and release board location.
4. If error recurs within 15 minutes, replace the circuit pack.
5. If the same error occurs on a different circuit pack, follow normal escalation procedures.
1404 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers