Server Alarms - Avaya Support

Server Alarms
Alarm Content
Alarms can be viewed via the Web Interface, CLI, and SAT command-line interface.
Alarms logged by Communication Manager are stored in an alarm log. The following is an
example of a server alarm in the syslog:
20070606:012435000:36096:lxsys:MED:volunteer-srv1 :
>#2,YY,ACT,001,MED-GTWY,n,MAJ,MAJ,N,06/06:01:24:35,none,1,0x0:0x1:5156:31004:!#
When the command almdisplay is entered on the server command line, the information from
the text string is displayed as the following:
Connection Strategies to a Services Organization
A services organization, such as INADS, receives alarms from the server and connects to the
server for troubleshooting. There are currently two product-connect strategies: dialup modem
access and Virtual Private Network (VPN) access over the Internet.
For dialup modem access:
1. Connect a USB modem, connected to a telephone line, to the USB port on the faceplate of
the server.
2. Enable the modem from the server Web Interface. In addition, use the Setup Modem
Interface under the Configure Server pages.
3. With this modem, a client PC uses the Point-to-Point Protocol (PPP) to access the server
and connect via telnet to a Linux shell.
4. Once logged into the server, you can telnet out to media gateways such as the G700, and
other devices on the network.
36 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers