Server Alarms - Avaya Support

Downloading firmware to DCP stations
FW-STDL (Firmware Station Download)
Updated firmware can be downloaded to up to 1000 Avaya DCP stations. This eliminates the
need to use a FAC (feature access code) to perform the firmware update for each station. To
download firmware to these stations, Communication Manager requires:
● A valid firmware image loaded into Communication Manager memory through the
change tftp command.
● Avaya Communication Manager 2.0 or greater software.
● Craft login.
The high-level process for downloading the firmware is to:
1. Download the firmware image
2. Read the image into memory
3. Schedule the download
The target stations are automatically taken out of service before the firmware is downloaded to
them and automatically returned to service after the download is completed. Once a download
has started, the station cannot be used until the download completes. If a station is in use at the
time that it is scheduled to be downloaded, the download to that station will be aborted and the
call will not be affected. The status firmware station-download command and the
error log will provide information on aborted downloads.
Download the firmware image
Customers can access and download the firmware image on site using the Avaya Customer
Support Web site.
1. Go to the Avaya Customer Support Web site (http://support.avaya.com/).
2. From the Support menu, select Software & Firmware Downloads.
3. Select the firmware image(s) needed from the list provided.
4. Download the file(s) to a temporary directory on a PC that has FTP and network access to
the Avaya server.
Communication Manager Release 5.0 Issue 4 January 2008 851