Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
k. Error Type 2305 with Aux Data 32770: the station went off-hook while it was in the
ready-for-service state. Use the status station command to determine the state of the
station. The off-hook should have moved the station to ready-for-service. No action is
necessary.
Error Type 2305 with Aux Data 40967: an off-board warning was generated due to a
problem with the link to the voice terminal. This can be ignored if no user complaints are
received. Otherwise, make sure the voice terminal is connected, check for defective wiring,
check for a defective voice terminal, and move the voice terminal to a jack that is closer to
the switch (in terms of feet of wiring between the jack and the switch). If the problem
persists, replace the circuit pack. Once the problem has been resolved, the alarm
disappears after a predetermined amount of time.
l. Error Type 2817: the endpoint caused a large number of control channel messages to be
sent to the switch within a short period of time (50 or more CCMS uplinks within 10
seconds). The station will be taken out-of-service for 30 seconds due to the hyperactivity.
This may be completely normal during heavy traffic periods.
m. Error Type 3840 with Aux Data 40965: no terminal is connected to the board. No
maintenance action is required. This is also the code that is generated when the link
between the circuit pack and the voice terminal is successfully reset. No action is
necessary.
Error Type 3840 with Aux Data 40989: Indicates an uplink message has been logged
indicating that the Electric Power Feed (EPF) is on with no load on it. No action is
necessary.
n. Error Type 3841: the circuit pack’s message buffer is full. This may be caused by having
many display phones with heavy traffic connected to the circuit pack. No action is
necessary.
Demand test descriptions and error codes
Investigate tests in the order presented. By clearing errors associated with the first test, errors
generated from other tests may also be cleared. Click on the link to see the full description of
the test, error codes, and recommended actions.
Order of Investigation Short Test
Sequence
1. D = Destructive; ND = Nondestructive
Long Test
Sequence
1170 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
D/ND 1
Digital Line Electronic Power Feed Test (#11) X ND
Digital Station Lamp Update (#16) X X ND
Digital Station Audits Test (#17) X X ND