Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Error log entries and recommended actions
Error
Type
Aux
Data
Notes:
a. Error Type 1: There is a serial number mismatch caused by:
● S8700 | S8710 | S8720 | S8500: reference IPSI not responding.
S8300: motherboard not responding.
● Expiration of the timer.
The system enters No-License mode.
b. Error Type 513: the license has expired and:
● A License Error failure has occurred.
● The timer has expired.
Associated
Test
Alarm
Level
On/Off
Board
1 (a) MAJ OFF
513 (b) MAJ OFF
769 (c) MAJ OFF
1537 (d) MAJ OFF
1793 (e) MAJ OFF
2305 (f) MAJ OFF
2561 (g) MAJ OFF
Recommended
Action 1
1. These errors are cleared by installing a valid License File that matches the hardware ID(s).
● The system enters No-License mode.
c. Error Type 769: the system is in the Feature Usage Exceeds Limits mode, and a License
Error failure has occurred. System feature use has exceeded limits, and the timer has
expired. The system enters No-License mode.
d. Error Type 1537: the License File is missing or corrupted. The system enters No-License
mode.
e. Error Type 1793: a Software Version Mismatch has occurred. The system enters
No-License mode.
f. Error Type 2305: the Offer Category of the License does not match the Offer Category in
translations. The system enters No-License mode.
1056 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers