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Server Alarms - Avaya Support

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TIE-TRK (Analog Tie Trunk)<br />

p. Error Type 2561, 2817: these errors apply only to TN497.<br />

q. Error Type 2562: retry failure error. This error is logged only. It is not a hardware failure and<br />

hence does not start any testing or generate any alarms. This error comes from call<br />

processing and is generated when a second attempt (retry) to seize an outgoing trunk fails.<br />

r. Error Type 2817: glare error. This error is logged only. It is not a hardware failure and<br />

hence does not start any testing or generate any alarms. This error is the result of a<br />

simultaneous seizure of a 2-way trunk from both the near and the far ends. Attempt to place<br />

the call again. If the error persists, execute the Tie Trunk Seizure Test (#73), and follow its<br />

outlined procedures.<br />

s. Error Type 3840: indicates measurements were in the marginal range. Use list<br />

testcall detail to examine the specific transmission parameters which are out of spec,<br />

and investigate the trunk for that kind of noise. If the noise is acceptable, then the ATMS<br />

thresholds administered on page 4 of the trunk group screen should be changed.<br />

Error Type 3841: indicates that test calls made by the Automatic Transmission<br />

Measurement System (ATMS) returned measurements in the unacceptable range.<br />

Demand test descriptions and error codes<br />

Investigate tests in the order presented. By clearing errors associated with the first test, errors<br />

generated from other tests may also be cleared. Click on the link to see the full description of<br />

the test, error codes, and recommended actions.<br />

Order of Investigation Short Test<br />

Sequence<br />

1. D = Destructive, ND = Nondestructive<br />

Long Test<br />

Sequence<br />

NPE Crosstalk Test (#6) X ND<br />

Looparound and Conference Test (#33) X ND<br />

Tie Trunk Seizure Test (#73) X X ND<br />

Tie Trunk Dial Test (#747) X X ND<br />

Tie Trunk EPF Test (#74) X X ND<br />

Port Audit And Update Test (#36) X X ND<br />

Automatic Transmission Test (#844-848) 2<br />

ND<br />

2. ATMS tests are not part of either sequence. They are run either on demand with<br />

test analog-testcall, or by the ATMS schedule.<br />

D/ND 1<br />

Communication Manager Release 5.0 Issue 4 January 2008 1343

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