Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
IP Address Update Test (#1371)
This test is conditionally destructive.
This test queries the media processor for its IP address, subnet mask, and gateway translation
(IP parameters). If the parameters do not match software translation, the system reboots the
board. The board goes through a logical board removal and insertion.
When Test #1371 fails, it is an indication that an illegal change was made and the customer
should be notified.
This test sends the following information to the board:
● IP address, subnet mask, gateway address, VLAN information, and ethernet options
information from the change ip-interface form. If the board is one of a duplicated pair, the
test also updates the board’s virtual IP address and virtual MAC address.
● QoS, Diffserv, and Audio DSP gains from the change system-parameters ip-options
and change ip-network-region forms
This test also updates the board’s packet link translation and checks if the packet link is in
service for the board.
This test is run on IPMEDPRO (IP Media Processor) and MEDPRO (Media Processor MAPD
Circuit Pack).
Table 612: IP Address Update Test (#1371) 1 of 2
Error
Code
Test
Result
Description / Recommendation
ABORT Internal system error
1. Retry the command at 1-minute intervals up to 5 times.
2100 ABORT Insufficient system resources to run this test.
1. Retry the command at 1-minute intervals up to 5 times.
2801 ABORT Unable to find IP address data for this location.
1. Verify that the board is administered with the correct IP address.
2. Rerun the test.
FAIL The IP address, subnet mask, and gateway translation parameters do
not match Communication Manager translations. The board has been
reset.
1. If the problem persists, replace the circuit pack.
1994 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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