Server Alarms - Avaya Support

PLAT-ALM (Platform Alarms)
PLAT-ALM (Platform Alarms)
The PLAT-ALM is a virtual MO used by Communication Manager to keep track of its server and
media gateway alarms.
Note:
Note: “CMG” can be seen in some media gateway traps.
If there is an alarm against PLAT-ALM, do the following:
1. Access the server’s Linux command line by entering the SAT command go shell.
2. Log into the server’s Linux shell.
3. View the server’s current list of alarms by entering almdisplay -v.
See Displaying Server Alarms.
Note: If
Note:
the almdisplay command returns a failure message, such as:
almdisplay: 4: Unable to connect to Multifilament
enter man almdisplay for command-related information.
4. Troubleshoot and clear the problems by following the procedures for the MO listed under
either:
- Alarms in Linux Servers
- G250/G350 traps and resolutions
- Media Gateway Traps
An alternative procedure for an alarm against PLAT-ALM requires the following steps:
1. Log into the server’s Web interface.
2. View the server’s current list of alarms by clicking on the Display Alarms option.
3. Troubleshoot and clear the problems by following the procedures for the appropriate MOs
listed in the display.
Note: After
Note:
repairing the server or media gateway, use the Linux command almclear
to manually clear every server or media gateway alarm. This action will also clear
any alarms associated with PLAT-ALM. See Clearing Server Alarms.
Demand test descriptions and error codes
There are no demand tests for PLAT-ALM.
Communication Manager Release 5.0 Issue 4 January 2008 1105