Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
This test runs on M/T-DIG (Maintenance/Test Digital Port).
Table 492: Digital Port Sanity Test (#565) 1 of 3
Error
Code
Test
Result
Description / Recommendation
1000 ABORT One of the digital ports is busy with background maintenance.
1. Either wait for the port to become idle, or busyout both Maintenance/
Test digital ports on the Maintenance/Test circuit pack with busyout
port location (02) and busyout port location (03).
2. If the ports were busied out, release them with release port
location (02) and release port location (03).
3. Retry the command at 1-minute intervals up to 5 times.
4. If the test continues to abort, escalate the problem.
1002 ABORT The system could not allocate time slots for the test. The system may be
under heavy traffic conditions, or it may have time slots out-of-service due
to TDM-BUS errors. A system is considered under heavy traffic when the
Call Processing Occupancy is greater than 50% or when the System
Management and the Call Processing Occupancies together exceed 65%.
1. Enter status health to view the occupancy measurements.
2. Enter display errors and resolve any TDM-BUS (TDM Bus)
errors.
3. If the system has no TDM-BUS errors and is not handling heavy traffic,
retry the command at 1-minute intervals up to 5 times.
1004 ABORT The port was seized by a valid ISDN-PRI test call.
1. Enter list isdnpri-testcall to determine which call is using the
port from the M/T Port column. Wait for the test call to complete as
indicated in the Start Time and Duration fields, or abort the test call
with clear isdnpri-testcall grp#/mem#, where grp#/mem#
is determined from the B-Channel field of
list isdnpri-testcall.
2. Rerun the test.
1718 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
1 of 3