Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
PRI-CDR (Call Detail Recording Link)
MO Name in Log Alarm
Level
PRI-CDR
SEC-CDR
CDR-LNK
The error entries and tests for PRI-CDR also apply to CDR-LNK and SEC-CDR.
The CDR feature records detailed call information about every incoming and outgoing call on
specified trunk groups and sends this information to a CDR output device. The two physical
links can be administered for connecting external CDR output devices to the system. They are
identified as the primary CDR (PRI-CDR) link and the secondary CDR (SEC-CDR) link. The
CDR device connects to the system via a data module (PDM, MPDM, DTDM) connected to a
port on a TN754 Digital Line circuit pack that is administered as a data extension. A CDR device
can also be connected through an ADU to a port on TN726B. The CDR link to the processor is
through a C-LAN board. For information about C-LAN port connectivity, see CLAN-BD (Control
LAN Circuit Pack). External CDR output devices include:
● 94A Local Storage Unit (LSU)
● TELESEER CDR Unit
● Call Accounting System (CAS)
● Call Detail Recording Unit (CDRU)
● Printer
● Host computer
● Personal computer (PC)
Initial Command to Run Full Name
of MO
MIN test cdr primary | secondary long CDR Link
WRN test cdr primary | secondary
● Customer-provided equipment
CDR Link Maintenance provides a strategy for maintaining the link between the system and an
external CDR output device. The strategy includes a set of tests for periodic diagnosis,
detection of errors during normal operation, actions for troubleshooting, and raising alarms for
serious problems. CDR Link Maintenance uses a try-and-wait mechanism for maintaining the
CDR link. If the CDR link is torn down due to an error, CDR Link Maintenance tries to bring the
CDR link up. If the Link Setup fails, CDR Link Maintenance will wait for 30 seconds before the
next retry. If the number of retries reaches a threshold (two), a Minor alarm is raised for service
attention.
1148 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers