Server Alarms - Avaya Support

Table 393: Tone Detector Audit/Update Test (#43)
Error
Code
Test
Result
Description / Recommendation
Tone Detector Audit/Update Test (#43)
ABORT The system was not able to allocate the resources for this test.
1. Retry the command at 1-minute intervals up to 5 times.
1412 ABORT This test does not run on media modules or media gateways. Ignore.
2000 ABORT Response from the test was not received within the time allowed.
1. Retry the command at 1-minute intervals up to 5 times.
2100 ABORT Could not allocate the necessary system resources to run this test.
1. Retry the command at 1-minute intervals up to 5 times.
FAIL Hardware audit failed.
1. Enter list configuration carrier to get the board type and
location. If the board type is TN2182, TN2312, or TN8412, do steps 2 – 6.
Otherwise, do steps 7 - 9.
2. Check if the board is duplicated using the commands list cabinet and
status port-network on the affected PN.
3. If the board is duplicated, switch to the standby side using
set tone or set ipserver-interface.
4. Test the alarmed board using test tone location long. This
command resets the board. This will probably will not affect calls in
progress, but could cause a call origination to abort or cause a user to not
get dial tone when going off-hook.
5. If every test passes and the alarm does not resolve, retest using
test tone location long clear.
6. If the test passes, terminate the repair process. If it fails, replace the circuit
pack at the customer’s convenience. Follow the procedures in TONE-BD
(Tone-Clock Circuit Pack).
7. Attempt to reset the circuit pack. The reset is required to reload RAM
associated with the DSPs. This will take all tone detector ports out of
service for a few seconds. Other than the unlikely potential of running out of
tone detector resources in the switch, there is no other effect when the
board is reset.
8. Test the board using test board location long.
9. If the test passes, terminate the repair process. If the test fails, replace the
board. Follow the procedures in TONE-BD (Tone-Clock Circuit Pack).
PASS The port passed the sanity audit.
Communication Manager Release 5.0 Issue 4 January 2008 1501