Server Alarms - Avaya Support

SNC-LINK (Switch Node Clock Link)
3. Verify that the SNI the SNC is complaining about exists in the slot indicated by the error
code. If the SNI does not exist:
If you do not intend to replace the SNI:
a. Use change circuit-pack to remove the SNI from circuit pack administration.
b. If the error remains, re-administer the SNI circuit pack and then remove it from
administration again.
c. If the problem persists, replace the active SNC circuit pack.
Otherwise:
d. Insert an SNI circuit pack.
4. Replace the SNI circuit pack that the SNC is complaining about.
5. Retry the command. If this error is still in the error log, replace the SNC circuit pack.
6. If a standby SNC (the one with its yellow LED off) has this error, escalate the problem.
Use status switch-node to show the active and standby SNCs.
7. Retry the command. If this error is still in the error log, escalate the problem.
Demand test descriptions and error codes
Investigate tests in the order presented. By clearing errors associated with the first test, errors
generated from other tests may also be cleared. Click on the link to see the full description of
the test, error codes, and recommended actions.
Order of Investigation Short Test
Sequence
Long Test
Sequence
Reset Board
Sequence
Configuration Audit (#759) X X ND
Failure Audit (#777) X X ND
Processor Route Audit Test (#760) X ND
SNC On-Board Test (#778) X X ND
TPN Test (#779) X X ND
Switch Node Clock Reset Test (#780) X D
1. D = Destructive, ND = Nondestructive
D/ND 1
Communication Manager Release 5.0 Issue 4 January 2008 1217