Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Notes:
a. Error Type 1: the media module stopped functioning or has been physically removed from
the system. The alarm is logged approximately 11 minutes after removal of the media
module or failure of the SAKI Sanity Test (#53).
Check for the physical presence of the media module in the slot indicated by the alarm. If
the media module is absent, insert one of the proper type. If the media module is present
and its red LED is lit, see LED alarms without Alarm Log entry or with Error Type 1.
b. Error Type 18: the media module has been busied out. Release the media module using
release board location.
c. Error Type 23: the media module has been logically administered but not physically
installed. The alarm should clear when the media module is installed.
If the media module is already installed:
1. Run test board location long and look at any test failures or Error Codes
generated.
2. If the test does not clear error 23, then execute reset board location and run the
long test again.
3. If the reset/test does not clear error 23, replace the media module.
d. Error Type 125: the media module physically installed in the slot does not match the type
that is administered for that slot. Do one of the following:
● Remove the incorrect media module and replace it with one of the type that is
administered for that slot.
● Use change circuit-pack or change media-module to re-administer the slot so
that it matches the board that is installed, and follow with reset board location.
e. Error Type 257: transient communication problems between the switch and this circuit pack
or media module. Execute test board location and refer to the repair procedures for
the Control Channel Looparound Test (#52).
f. Error Type 513: an on-board hardware failure was detected. The system will continuously
test the media module and report the results approximately every 10 minutes. If the
hardware problem is resolved, the alarm should clear in approximately 30 minutes. If the
alarm does NOT clear in 30 minutes, then the media module should be replaced.
g. Error Type 769: this error can be ignored, but look for other errors on this media module.
h. Error Type 1025: this error is not service-affecting and no action is required.
i. Error Type 1281: this error is not service-affecting and no action is required.
j. Error Type 1538: the hyperactive media module is out-of-service and may exhibit one or
more of the following symptoms:
1. The media module level tests such as Test #51 and/or Test #220 are aborting with Error
Code 2000.
2. The tests run on the ports of this media module are returning with a NO-BOARD.
1004 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers