Server Alarms - Avaya Support

Table 6: DAJ1/DAL1/DAL2 Alarms 2 of 3
Event
ID
Alarm
Level
DAJ1/DAL1/DAL2 (Duplication Memory Board)
Alarm Text, Cause/Description, Recommendation
2 WRN “Single-bit EDC test (bad SB error counter)” — Single-bit SDRAM error
occurred 20 times.
Software automatically clears the single-bit error register. This is a
log-only indication of the error’s occurrence.
1. Manually clear the alarm, either from the:
- Web interface, by selecting Alarms and Notification, the
appropriate alarm, and Clear
- Linux command line, by entering almclear -n #id
3 MAJ “Dup board SDRAM Multibit errors” — Catastrophic multibit SDRAM
error occurred. This is usually due to a hardware problem.
1. Enter testdupboard on the Linux command line.
2. If the test fails, escalate this problem for explicit guidance with Steps
3 through 5.
3. Power-cycle the server.
4. Enter testdupboard again.
5. If the test still fails, replace the server.
4 MIN “Local Looparound test failure” — On-demand local loop test failed 3
times. (Cannot read from or write to duplication memory board buffers.)
The Local Looparound test only runs on a busied-out standby server.
1. If the on-demand test is failing but a running duplicated system has
no problems, do nothing.
If the running duplicated system has problems, continue with Step 2
2. Enter testdupboard -l on the Linux command line.
3. If the test fails, escalate this problem for explicit guidance with Steps
4 through 6.
4. Power-cycle the server.
5. Enter testdupboard again.
6. If the test still fails, replace the server.
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Communication Manager Release 5.0 Issue 4 January 2008 53