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Server Alarms - Avaya Support

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Table 416: Modem Pool Conversion Resource Looparound Test (#98) 5 of 5<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

Modem Pool Audit Test (#99)<br />

Modem Pool Audit Test (#99)<br />

5007 ABORT Data Channel off-hook failed.<br />

1. Retry the test at 1-minute intervals up to 5 times.<br />

2. If the test continues to abort with this error code, escalate the<br />

problem.<br />

5010 FAIL The Data Looparound Test failed, indicating a probable problem with the<br />

TN758 Pooled Modem circuit pack.<br />

1. See the repair procedure for Error Code 5006<br />

5013 FAIL The Modem Pool Port did not respond with an on-hook message when<br />

the connection to the Data Channel was broken, indicating a likely<br />

problem with the TN758 Pooled Modem circuit pack.<br />

1. See the repair procedure for Error Code 5006<br />

5015 ABORT Data Channels 1 and/or 3 have not been administered.<br />

1. Administer the Data Channels and retest.<br />

FAIL The loopback data did not match the original data.<br />

1. Repeat Test #98.<br />

2. If the test fails again, replace the Pooled Modem circuit pack.<br />

PASS The port can correctly transmit/receive data.<br />

5 of 5<br />

This audit updates the Modem Pool conversion resource status contained in the TN758 Pooled<br />

Modem circuit pack’s microprocessor. It does not test the Pooled Modem circuit pack, so there<br />

are no FAIL codes. The audit can only be performed on idle conversion resources. If the<br />

conversion resource is in use, the audit aborts.<br />

Communication Manager Release 5.0 Issue 4 January 2008 1557

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