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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

The VC circuit pack is maintained by the software similarly to the Tone Detector circuit pack.<br />

Tone Detector circuit packs may be removed and reinserted in any port-board slot without<br />

administration. The same rule applies to VC circuit packs. If a VC circuit pack is removed from<br />

service logically (by failing the Archangel sanity scan test) or is removed from service physically<br />

(by physically removing the circuit pack from the carrier), no error/alarm is raised against VC-BD<br />

or VC-DSPPT MOs. Therefore, if a VC-LEV error/alarm exists, and none has been raised<br />

against VC-BD or VC-DSPPT MOs, a VC circuit pack may have been removed from service<br />

causing the VC-LEV error/alarm. To resolve a VC-LEV MAJOR alarm, restore the number of VC<br />

ports available for service to be equal to or more than the calculated port capacity (value<br />

entered in the VCs field).<br />

To determine how many VC circuit packs are needed for the MMCH feature:<br />

1. Display the System-Parameters Maintenance screen by executing display<br />

system-parameters maintenance.<br />

2. Locate the number listed in the Minimum Maintenance Threshold (VCs) field. The MMCH<br />

feature requires one VC circuit pack for each four ports listed in the Minimum Maintenance<br />

Threshold (VCs) field.<br />

3. Divide the Minimum Maintenance Threshold value by 8 to determine the number of VC<br />

circuit packs needed. For example, a port capacity of 12 listed in the Minimum Maintenance<br />

Threshold (VCs) field would require 2 VC circuit packs.<br />

4. Use list configuration to verify that the number of VC circuit packs listed agrees with<br />

the required number of VC circuit packs (determined in step 3). If the number of VC circuit<br />

packs listed in the step 3 differs from the calculated number, restore the number of VC<br />

circuit packs to the correct value, in order to resolve the VC-LEV alarm.<br />

Error log entries and recommended actions<br />

Table 372: VC-LEV Error Log Entries<br />

Error<br />

Type<br />

Aux<br />

Data<br />

Associated Test Alarm<br />

Level<br />

On/Off<br />

Board<br />

1 (a) Any None MAJ OFF<br />

Recommended<br />

Action<br />

Notes:<br />

a. Error Type 1: the number of VC resources in the system that are in service has fallen below<br />

the calculated minimum value. If the number of in-service VC ports falls below the MMCH<br />

port capacity (value entered in the Minimum Maintenance Threshold VCs field on the<br />

system parameters maintenance screen), a VEC-LEV error is logged.<br />

1416 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s

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