Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
PKT-INT (Packet Interface)
MO Name
in Log
Alarm
Level
PKT-INT MAJ
MIN
WRN
The Packet Interface (PKT-INT) MO resides on the TN2312 IP Server Interface (IPSI) circuit
pack and serves as an interface between the server and the packet bus.
The functionality of the TN1655 PKT-INT and TN2182 Tone-Clock circuit packs are on the
TN2312 IPSI circuit pack. The IPSI circuit pack also provides:
● PKT-INT packet bus interface
● Archangel TDM-bus interface
● Tone-Clock functionality
● Ethernet interface for connectivity to servers
Initial Command to Run Full Name of MO
reset packet-interface location Packet Interface
● Ethernet interface for connectivity to services laptop PCs
● S8700-series Fiber-PNC: Maintenance board interface for communication with the PN’s
Maintenance board, in Carrier A or B only
The TN2312 IPSI circuit pack is inserted into a PN’s Tone-Clock slot and provides an Ethernet
interface back to the servers. The PKT-INT interface module on the IPSI is similar to TN1655
PKT-INT boards. However, the IPSI’s PKT-INT module does not support DMI Mode-2/-3 data
links.
The PKT-INT supports links used for call setup of each port located in a PN. Packet Interface
failure prevents call set-up and tear-down from telephones and trunks connected to PNs.
In addition to affecting telephone service, a Packet Interface failure affects the service provided
by circuit packs that connect to the Packet bus. For example, ISDN-PRI or ISDN-BRI service,
service provided by the C-LAN or VAL or IPMEDPRO circuit packs, etc.
S8700 | S8710 | S8720: If the active IPSI’s Packet Interface module causes a MAJOR alarm in a
high- or critical-reliability system (with duplicated IPSIs), an IPSI interchange occurs if the
standby IPSI’s state of health (SOH) is high enough to permit the interchange. A MAJOR alarm
due to a failure of the standby IPSI’s Packet Interface module lowers the standby’s state of
health (SOH), preventing a subsequent interchange.
1086 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers